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	<title>Comments on: Stop Disappointing Your Customers by Setting Expectations</title>
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	<description>My musings on digital marketing and life.</description>
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		<title>By: Flipping Expectations - Fliptop : Fliptop</title>
		<link>http://www.michaeljbarber.com/customer-service-experience/stop-disappointing-your-customers-by-setting-expectations/#comment-98</link>
		<dc:creator>Flipping Expectations - Fliptop : Fliptop</dc:creator>
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		<description>[...] 5 Rules to Follow to Set Customer Expectations(from Michael J Barber) [...]</description>
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